Skims offers holiday advent calendar refunds after customer backlash
Published 1h ago
Affects United States · Covered in 2 countries
Skims is refunding buyers of its controversial holiday countdown calendar following severe online criticism.
Kim Kardashian apparel company Skims is providing refunds to buyers of its holiday accessories advent calendar following heavy online criticism. The seasonal item drew negative attention from disappointed purchasers regarding its contents relative to the price. The brand responded to the complaints by making refunds available to all purchasers.
- The reactionOnline buyers expressed frustration on social media over receiving basic hair accessories in a high-priced holiday box.
- The responseThe apparel company updated its customer service policy to grant full refunds to anyone who bought the holiday countdown set.
Why it matters
Holiday beauty and fashion countdown calendars have become major seasonal revenue drivers for celebrity brands, but high price tags often lead to intense scrutiny from consumers over the actual value of the items included inside.
By the numbers1
How outlets cover it
What outlets agree on
Skims is issuing refunds to customers who bought its controversial holiday accessories advent calendar after online users criticized the product.
Where coverage differs
The lead article states the calendar cost $276, while another source lists the price as $148.
In this story
Covered by 2 outlets
50% of the sources are Left
Lean ratings via Media Bias/Fact Check
- CBC News$276 for hair ties? Skims offers advent calendar refunds after online backlash1h ago · open ↗
- MetroKim Kardashian’s Skims offering refunds for $148 advent calendar filled with hairbands1h ago · open ↗
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