Viagogo Criticizes Raye Over Manual Ticket Verification System

Published 2h ago · Political dispute

Affects United Kingdom

Earlier on this storyRaye Orders Manual Ticket Checks After Artificial Intelligence Bot Flood5d ago

AI summary41s readNegative

Viagogo has condemned Raye's manual ticket checks, calling for an overhaul of primary ticketing systems.

Ticket marketplace Viagogo has criticized singer Raye for implementing manual ticket verification methods following automated bot activity during her concert registration. The resale platform urged primary ticket sellers to overhaul market practices to stop professional scalpers from exploiting fans. This follows previous registration issues where millions of users attempted to secure tickets for the upcoming venue performance.

The criticismViagogo described the artist's manual checks as absurd while pushing for a broader regulatory reform of ticketing platforms.
The backgroundPrimary ticket sellers were blamed by the resale platform for failing to stop automated bots from flooding registration systems.

Why it matters

The tension between primary artists, ticketing platforms, and secondary resellers highlights ongoing disputes over how to fairly distribute high-demand event tickets. Automated scalping bots continue to frustrate performers and fans alike, driving calls for stricter industry standards.

Timeline2

Oct 13Raye announced manual ticket checks for her Royal Albert Hall concert after bots overwhelmed registration.
Oct 18Viagogo criticized the manual verification process and urged primary sellers to tackle touts.

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