Six in ten people turn to AI for mental health support

Published 1w ago · Updated 6d ago

Covered in 3 countries

AI summary41s readNegative

Relying on artificial intelligence for psychological support poses hidden dangers, with studies linking chatbot advice to harmful behaviors.

Recent findings reveal that a significant portion of the public, including young people, are turning to artificial intelligence platforms for mental health support instead of human professionals. While some users find these chatbots comforting, studies indicate that the systems frequently fall short, offering risky advice or diagnoses. Alarmingly, a substantial fraction of individuals report that chatbot interactions have directly led to harmful behavioral consequences.

A survey of young people showed that thirteen percent sought generative artificial intelligence advice when experiencing negative emotions.
Researchers noted that chatbots continue to provide diagnoses despite industry claims of improved safety features.
Mental health experts emphasize that artificial intelligence tools can sometimes feel more comforting than human interaction.

Written from 3 of 4 outlets — 1 has since joined this story.

By the numbers

60percentage of people turning to AI

33percentage reporting harmful advice

1,058people surveyed

13percentage seeking gen AI advice

Why it matters

As generative artificial intelligence becomes more prevalent, its unregulated use in sensitive areas like psychological support raises critical safety concerns for vulnerable populations.

What outlets agree on

Outlets agree that people are increasingly using artificial intelligence for mental health guidance and that these systems present risks such as harmful advice or inappropriate diagnoses.

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In this story

Artificial intelligenceMental healthIreland

Covered by 4 outlets

50% of the sources are Left

50%50%

Lean ratings via Ad Fontes Media, Media Bias/Fact Check, AllSides

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